HM Pinnacle Consulting, LLC

HM Pinnacle Consulting partners with ports and other organizations to build people-centered leadership, strong HR operations, and workplaces people want to be part of. Led by Heather MacKay, who brings more than 20 years of HR and operations experience, our team works alongside leaders to support their employees, navigate everyday people challenges, and keep operations moving.

We provide practical People Operations and HR support, employee relations guidance, compliance support, leadership training and development, and workforce planning. Through hands-on consulting and resources like our HR Box™, we give leaders practical tools, templates, and training to set expectations, strengthen accountability, and make consistent people decisions. Our approach connects caring for people with the systems and follow-through that help teams serve their organizations and communities well.